Terms and Conditions

Welcome to Rajasthan Private Car Driver. By booking any tour, car rental, or travel service with us, you agree to the following Terms & Conditions. Please read them carefully before making a reservation.

Booking & Confirmation

  • Bookings can be made through our website, phone call, WhatsApp, or email.
  • A booking is considered confirmed only after receipt of the required advance or full payment and issuance of an official confirmation message or invoice from Rajasthan Private Car Driver.
  • Customers must provide accurate personal and travel details at the time of booking.

Payments

  • Payments can be made via approved methods such as UPI, bank transfer, or credit/debit cards.
  • Full payment must be completed before the tour begins unless otherwise agreed in writing.
  • Prices may change without prior notice; however, the rate confirmed at the time of booking will be honored.

Cancellation & Refund Policy

  • All cancellation requests must be submitted in writing via email or WhatsApp.
  • Refund policy is as follows:
    • 30 days before tour start: 80% refund
    • 15–29 days before tour start: 50% refund
    • Less than 15 days before tour start: No refund
  • No refunds will be issued for no-shows, unused services, or last-minute cancellations.
  • Approved refunds will be processed to the original payment method within 7–14 working days.

Changes & Modifications

  • Any request for changes in travel dates, itinerary, or passenger details must be made in advance and is subject to availability.
  • Additional charges may apply for modifications.

Inclusions & Exclusions

  • Services included in your package (transport, accommodation, meals, sightseeing, tolls, parking, guide services, etc.) will be clearly mentioned at the time of booking.
  • Any service not specifically listed under “Inclusions” is considered excluded.

Travel Documents & Responsibilities

  • Travelers must carry valid ID proof, permits, visas, and other required documents.
  • Rajasthan Private Car Driver is not responsible for delays or cancellations caused by missing documents, traffic conditions, weather, or government regulations.
  • Guests must inform us in advance of any medical conditions that may affect travel.

Safety & Liability

  • Travelers must follow safety instructions provided by the driver or guide during the tour.
  • Rajasthan Private Car Driver is not liable for any injury, illness, accident, or loss during the journey.
  • We act solely as a travel facilitator between customers and third-party providers such as hotels, guides, and transport partners.
  • We are not responsible for:
    • Loss or damage of luggage or personal belongings
    • Delays due to traffic, weather, strikes, or natural events
    • Negligence or service failure by third-party vendors
  • Our maximum liability is limited to the amount paid for the booked service.

Conduct During Travel

  • Travelers are expected to behave respectfully toward drivers, guides, fellow passengers, and local communities.
  • Any misconduct may result in termination of services without refund.

Photography & Media

  • Photos or videos may be taken during tours for promotional purposes. If you do not wish to appear in such content, please inform us in advance.

Privacy

  • Customer information is collected solely for booking and service purposes.
  • Personal data is kept confidential and is never sold or shared with unauthorized third parties.

Jurisdiction

  • All disputes are subject to the jurisdiction of the courts of Agra, Uttar Pradesh, India.